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Summary:
A lead front office personnel assists with daily operations and front office staff within the dental practice. They greet patients, help them fill out forms, coordinate phone calls and scheduling, and prepare patient charts and daily schedules for the dental team.
Job Duties:
Lead Dental Front Office (West San Antonio)
San Antonio, TXSummary:
A lead front office personnel assists with daily operations and front office staff within the dental practice. They greet patients, help them fill out forms, coordinate phone calls and scheduling, and prepare patient charts and daily schedules for the dental team.
Job Duties:
- Serving as the initial point of contact for guests
- Providing excellent customer service to guests
- Completing appointment confirmations promptly and adjusting the schedule accordingly to maintain a smooth patient flow
- Checking guests in and out and accepting payments
- Ensuring all guest’s paperwork is complete and accurate
- Coordinating financial agreements
- Maintaining a clean and well-organized office
- Performing other duties as required to support the office
- A welcoming smile and positive attitude
- Strong communication and customer service skills
- The desire and ability to connect with and serve guests
- Ability to multi-task while working in a fast-paced environment
- High school diploma or equivalent